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      Refund policy

      If you're looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

      Damage and problems encountered
      In order to get a good shopping experience, please check the status of the package as soon as you receive the order package. If the product is defective or damaged, please contact us in time so that we can evaluate the status of the shipping package and do further processing and properly resolve it. problem.

      Please note the following exceptions to our return and exchange policy:

      Below are some examples of common exceptions.

      · Returned items must have no visible signs of wear or use

      · Returned items must have tags still on and be returned in original packaging

      · Discounted products and gift cards are final products, non-refundable

      To initiate a return or exchange, please complete the following steps:

      1. Get in touch with us by email Hyfsus@gamil.com, we do not accept returns of goods without prior instructions

      2. Choose the products you wish to return or exchange from your order, and explain to us why

      3. In the case of a refund or refund, we will send you the return shipping label and related operating instructions

      4. Send all items back to us using the label provided


      Get a refund and statement

      · After receiving the returned goods, you will be notified, and the refund will be automatically refunded through the original payment method

      · If the goods are damaged, we will take responsibility

      · If the package is lost, it is the responsibility of the logistics and transportation company and other reasons, not related to WWW.WTOSHOP.NET, and cannot be refunded

      · After you receive the order package, if you have any questions, you can contact us by email Support@wtoshop.net we will provide you with the best quality service!

      Contact E-mail: Support@wtoshop.net
      Return address: No. 6-2, unit 3, building 3, No. 86, Changsheng garden, Nan'an District, Chongqing, China Post Code:400000